Privacy Policy
Last Updated: August 8, 2025
We respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our Chicken Road gaming platform.
1. Information We Collect
- Account Information: Name, email, mobile number, date of birth, username
- Transaction Data: Deposits, withdrawals, betting history, and game results
- Technical Data: IP address, device type, browser type, operating system
- Gameplay Data: Game preferences, betting patterns, session duration
- KYC Documents: Identification documents, proof of address, and verification data
2. How We Use Your Information
- To operate and improve our Chicken Road gaming platform
- To verify your identity and process payments securely
- To comply with legal obligations and regulatory requirements
- To provide customer support and resolve disputes
- To detect and prevent fraud, cheating, and other illegal activities
- To analyze gameplay patterns and improve user experience
3. Data Sharing
- We do not sell your personal data to third parties
- We may share data with payment processors, verification services, or as required by law
- We may share data with regulatory authorities for compliance purposes
- We may share data with our service providers who help us operate the platform
- All data sharing is done in accordance with applicable data protection laws
4. Data Security
- We use encryption and secure servers to protect your data
- We implement strict access controls and authentication measures
- We regularly update our security protocols to protect against threats
- No method of transmission over the internet is 100% secure
- We notify users of any data breaches as required by law
5. Cookies and Tracking
- We use cookies to improve user experience and analyze traffic
- Cookies help us remember your preferences and login status
- We use analytics tools to understand how users interact with our platform
- You can control cookie settings through your browser preferences
- Some cookies are essential for the platform to function properly
6. Data Retention
- We retain your data for as long as your account is active
- Transaction data is retained for legal and regulatory compliance
- KYC documents are retained as required by law
- We may retain some data after account closure for legal purposes
- You can request deletion of your data subject to legal requirements
7. Your Rights
- You may request access to your personal data
- You may request correction of inaccurate data
- You may request deletion of your data (subject to legal requirements)
- You may request restriction of data processing
- You may request data portability
- You may withdraw consent for data processing
8. International Transfers
- Your data may be transferred to and processed in countries outside your residence
- We ensure adequate protection for international data transfers
- We comply with applicable data protection laws for cross-border transfers
- We use standard contractual clauses where required for data protection
9. Children's Privacy
- Our platform is not intended for users under 18 years of age
- We do not knowingly collect personal data from children
- If we become aware of collecting data from a child, we will delete it immediately
- Parents should contact us if they believe their child has provided personal data
10. Changes to This Policy
- We may update this Privacy Policy from time to time
- We will notify you of any significant changes via email or platform notification
- Your continued use of the platform after changes constitutes acceptance
- We encourage you to review this policy regularly
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: support@inoutchickenroad.com
- Address: 9th Floor philmar Towers Nairobi, Kenya.
- Phone: +254111511254